Made in the UK
Shipping Policy
We like to keep things simple: shipping is free, always.
No minimums, no hidden costs, no checkout surprises. The price you see is the price you pay.
All orders are carefully packed and shipped within 72 hours (excluding weekends and public holidays). Delivery usually takes 2–4 working days from dispatch within the UK.
You’ll receive an email confirmation once your order’s on its way.
If you ever have a question about your delivery, just reach out, we’re here to help.
The iLV Team
No hype. Just health.
Return Policy
We hope you love your iLV products, but if something isn’t right, we’re here to help.
If you’d like to return an item, simply reach out through our Contact Us page with your order details. Our team will review your request and confirm the next steps before you send anything back.
Please wait for our confirmation before posting your return - this helps us track and process it quickly for you.
Customers are responsible for the cost of return shipping. We recommend using a tracked service to make sure your parcel reaches us safely.
Once we’ve received and inspected your return, we’ll process your refund back to your original payment method. You’ll receive a confirmation email once it’s complete.
The iLV Team
No hype. Just health.